Most proposals should be judged on their actual wording rather than assumptions. The points below are not evidence that every supplier uses them, but they are sensible areas to clarify before signing.
Clarify these points
- Headline hardware price versus total monthly cost
- Separate finance and service agreements
- Minimum print commitments
- Price escalation clauses
- Automatic renewal wording
- End-of-term ownership assumptions
- Notice periods
- Support exclusions
- Overspecified equipment
Ask for explanations in writing
If a cost, obligation or exit route is unclear, ask for a written explanation and keep it with the proposal. Compare equivalent assumptions across suppliers.